FAQ

When it comes to enhancing your home, you deserve a partner who understands the importance of quality craftsmanship and dependable service. At Mattson's Carpentry LLC, we are a veteran-owned and operated, residential remodel general contracting business dedicated to transforming your vision into reality.

With our attention to detail and commitment to excellence, we ensure that your project is completed BEYOND your satisfaction from the very beginning to the last finishing touch.

Choosing Mattson's Carpentry LLC means that we will be your GC, and work hand-in-hand with licensed plumbers, electricians, disposal companies, and other professionals to coordinate your project seamlessly. We understand that your home is your sanctuary, and we strive to make the remodeling process as smooth and stress-free as possible. Let us handle your next project with the care and precision it deserves.

Although New Hampshire does not have a state-level license for general contractors, we make sure to stay up to date on building practices, building code regulations, and other necessary aspects of the general contracting field. We are also fully insured, and go above and beyond to make sure that your project is code compliant. We also pull all necessary permits, if applicable to your project.

At Mattson's Carpentry LLC, we take pride in being a TrexPro certified contractor. In order to earn the TrexPro title, contractors must undergo rigorous training and adhere to strict installation requirements and program guidelines. In other words…our decks had to be inspected and meet high quality standards.

Kirk was also a commercial and residential kitchen installer prior to branching off into larger projects, so he has HUNDREDS of kitchen installs under his belt. From basic kitchens to high end kitchens with all the bells and whistles, he can take your plans from paper to real life, seamlessly.

At Mattsons Carpentry, we take pride in the quality of our work and the materials we use. While we don’t offer a formal warranty on our services, we’re committed to your satisfaction and stand behind our craftsmanship.

If you encounter issues with your renovation beyond normal wear and tear—provided it’s not due to negligence—please don’t hesitate to reach out. We’re more than happy to revisit your project, discuss potential solutions or any necessary repairs.

For Trex decking and railings, we do take extra steps to ensure your peace of mind. We register your TrexPRO warranty (this includes a labor warranty) with for all Trex products used in your project, so you benefit from their support with your product as well.

Your satisfaction is our top priority, and we’re here to support you long after the project is completed.

We typically book out anywhere from about 4-12 months in advance. We’re currently unable to take on immediate projects, so we encourage you to reach out as early as possible. This way, we can prepare an estimate and add your project to our schedule.

We kindly ask for your flexibility with our scheduling as we strive to complete every project to the highest standard. Unfortunately, unforeseen circumstances can sometimes arise, leading us to exceed our originally allotted time. Our commitment to quality means we won’t cut corners just to meet deadlines. Given that we typically have 5-10 jobs in our schedule at any given time, predicting start dates can be tricky. However, rest assured that once it’s your turn, our team will be on-site for the duration of your project, working diligently until it meets your satisfaction.

We have a 3 step process for quoting your project:

1. We will have an initial estimate meeting with you. At this meeting you can discuss the general overview of your project. About 3-4 weeks after this meeting, you’ll receive a detailed “preliminary estimate”. This is usually a rough estimate prior to choosing specific finishes that includes carpenter labor, materials, subcontractor rates, and job-site preparation/disposal fees. If you approve this preliminary estimate, we’ll tentatively schedule your project.

2. As we start to approach your start date, we’ll arrange a final detail meeting where we’ll confirm measurements, have you choose any finishes (decking colors, paint colors, plumbing fixtures, etc.), and schedule any subcontractor site visits. At this time we will update your estimate to reflect your choices and send you the “final estimate” and payment schedule.

3. Once your final estimate is signed and your deposit is paid, we will begin working hard on the “back end” tasks for your project, such as submitting your permit if necessary, ordering materials, and lining up subs and dumpsters so that when we do start, we will be off to the races!