FAQ

When it comes to enhancing your home, you deserve a partner who understands the importance of quality craftsmanship and dependable service. At Mattson's Carpentry LLC, we are a veteran-owned and operated, residential remodel general contracting business dedicated to transforming your vision into reality.

With our attention to detail and commitment to excellence, we ensure that your project is completed BEYOND your satisfaction from the very beginning to the last finishing touch.

Choosing Mattson's Carpentry LLC means that we will be your GC, and work hand-in-hand with licensed plumbers, electricians, disposal companies, and other professionals to coordinate your project seamlessly. We understand that your home is your sanctuary, and we strive to make the remodeling process as smooth and stress-free as possible. Let us handle your next project with the care and precision it deserves.

Although New Hampshire does not have a state-level license for general contractors, we make sure to stay up to date on building practices, building code regulations, and other necessary aspects of the general contracting field. We are also fully insured, and go above and beyond to make sure that your project is code compliant. We also pull all necessary permits, if applicable to your project.

At Mattson's Carpentry LLC, we take pride in being a TrexPro certified contractor. In order to earn the TrexPro title, contractors must undergo rigorous training and adhere to strict installation requirements and program guidelines. In other words…our decks had to be inspected and meet high quality standards.

Kirk was also a commercial and residential kitchen installer prior to branching off into larger projects, so he has HUNDREDS of kitchen installs under his belt. From basic kitchens to high end kitchens with all the bells and whistles, he can take your plans from paper to real life, seamlessly.

At Mattsons Carpentry, we take pride in the quality of our work and the materials we use. While we don’t offer a formal warranty on our services, we’re committed to your satisfaction and stand behind our craftsmanship.

If you encounter issues with your renovation beyond normal wear and tear—provided it’s not due to negligence—please don’t hesitate to reach out. We’re more than happy to revisit your project, discuss potential solutions or any necessary repairs.

For Trex decking and railings, we do take extra steps to ensure your peace of mind. We register your TrexPRO warranty (this includes a labor warranty) with for all Trex products used in your project, so you benefit from their support with your product as well.

Your satisfaction is our top priority, and we’re here to support you long after the project is completed.

We typically book out anywhere from about 4-12 months in advance. We’re currently unable to take on immediate projects, so we encourage you to reach out as early as possible. This way, we can prepare an estimate and add your project to our schedule.

We kindly ask for your flexibility with our scheduling as we strive to complete every project to the highest standard. Unfortunately, unforeseen circumstances can sometimes arise, leading us to exceed our originally allotted time. Our commitment to quality means we won’t cut corners just to meet deadlines. Given that we typically have 5-10 jobs in our schedule at any given time, predicting start dates can be tricky. However, rest assured that once it’s your turn, our team will be on-site for the duration of your project, working diligently until it meets your satisfaction.

Sure do! All of our customers have the option to finance projects through Acorn Finance!

All of our quotes and invoices include a link to financing options through Acorn. Acorn connects you with multiple lenders, allowing you to compare loan offers with competitive rates and flexible terms. Checking your options won’t impact your credit score, and you can get approved for up to $100,000 with fast funding to keep your project on track.

Through our integration with JobTread, you can easily explore financing options directly from your quotes or invoices. Once approved, Acorn provides the loan funds directly to you, and you use those funds to make payments to us as outlined in your contract.

Please note that all financing is handled strictly through Acorn Finance. Mattson’s Carpentry is not responsible for loan approval, terms, or funding. If you’re interested in financing your project, simply follow the link in your quote or invoice to explore your options.

Fixed Price Projects

Step 1: We begin with an initial estimate meeting to discuss your project. About 1-2 weeks later, you’ll receive a detailed “ballpark estimate,” which provides a rough cost projection before finalizing specific selections. This estimate includes carpenter labor, materials, approximate subcontractor rates, and job-site preparation/disposal fees. If you're comfortable with the estimate, you can sign it, and we’ll tentatively schedule your project.

Step 2: Once you approve your ballpark estimate, we’ll schedule a meeting to confirm your selections—such as decking colors, fixtures, etc. We’ll also coordinate any necessary subcontractor site visits and gather final pricing from suppliers. After this, we’ll update your estimate to reflect your choices and send you the final proposal and contract.

Step 3: Once your final proposal is signed and your deposit is paid, we get to work behind the scenes to prepare for your project. This includes submitting permits (if required), ordering materials, and coordinating subcontractors and dumpsters. This ensures we’re ready to hit the ground running when work begins!

*In some cases—such as projects with minimal selections or a very straightforward scope—we may skip Step 1.

Cost Plus

For certain projects, such as those with a high likelihood of hidden rot or an unclear scope of work, we may provide a Cost+ Contract. This means the final price is based on the actual time spent and materials used, plus our markup fee. Unlike a fixed-price contract, the estimated total on your contract is for planning purposes only and may change depending on the work required.

If we’re renovating your only bathroom, we understand the inconvenience and we do our best to minimize disruption.

We make sure to keep your toilet functional throughout your project. That means if your old toilet does need to get taken out at any point, we will re-set it before we leave every day until your new one gets installed.

We’ll also work efficiently to get essential fixtures back in place as soon as possible. In certain circumstances (like if you have a lot of rot or mold) we may include a porta-potty in your estimate as well, although this is rare).

Renovations can be disruptive, but we take steps to keep your home as livable as possible. Each day, we clean up by putting away tools, vacuuming, and keeping the work area organized. We also take precautions to protect your home, using drop cloths, plastic barriers, and floor coverings wherever necessary.

Communication is key to minimizing stress. We keep you informed about the schedule, daily progress, and any necessary changes so there are no surprises. If adjustments are needed, we’ll discuss them with you throughout your project to help you plan accordingly.

To make the process easier, we encourage you to set up a temporary space for essentials, move important items into storage, and de-clutter the work area before we begin. While renovations can be an adjustment, taking these steps—combined with our commitment to a clean and organized job site—will help your renovation go as smooth as possible.